+1-855-211-0932 (ID:81755)
Don't have an account yet? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A pop-up menu will appear. It contains in-depth information about all the actions that you can carry out on the page in question. Each context menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge variety of how-to videos demonstrating how to use our Control Panel. They're intended for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you searching for, have a peek at our extensive Frequently Asked Questions database, which covers questions asked by real people and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new articles in an attempt to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, we have a excellent team of client support engineers available 24-7 and ready to assist you with any issue. Each trouble ticket you open will be answered within sixty minutes (the average ticket response time being only twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 81755

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com